We ask that upon arrival, please remain in your vehicle or outside of our office and call 705-434-2500 to check in. We are trying to limit clients waiting in the waiting room. To facilitate this, once checked in and an exam room is available, a client service representative will be in touch to bring you and your pet into our office and will escort you to the exam room. We also ask that all clients who are coming into the office fill out our covid-screening before their appointment.
While you are in the office with your pet for their appointment, we kindly ask that you wear your mask at all times and not bring any food or drinks in with you. We also ask that only one family member comes in with their pet at this time and if bringing multiple pets that we only have one in the exam room at a given time. This is to limit crowding in the exam room and to facilitate a stress-free appointment for your pet.
For clients who enjoy the curbside service, we will still have that available. Please advise at the time of booking the appointment what you would prefer.
For euthanasias, our dedicated compassion room will be open to having two family members present for the euthanasia. More family members are welcome to come but we ask that we limit the amount of people to two in the room at any given time.
We want to thank everyone for their continued patience and understanding. Please remember to be kind to our staff as we navigate re-opening in a manner that keeps everyone safe and healthy.